Effective Date: 25.03.2026

These Terms and Conditions govern the use of services provided by Platinum Agency Group, a trading name of PLATINUM GROUP AGENCY LTD, registered in England and Wales.

1. Services
   Platinum Agency Group provides luxury concierge and lifestyle management services, including but not limited to travel arrangements, VIP bookings, event access, and bespoke client services.

2. Client Requests
   All services are provided based on client requests and availability. The company reserves the right to decline any request at its discretion.

3. Payments
   All services must be paid in advance unless otherwise agreed. Prices may vary depending on the nature and urgency of the request.

4. Third-Party Services
   We may act as an intermediary for third-party providers. We are not responsible for the performance or actions of third-party service providers.

5. Liability
   PLATINUM GROUP AGENCY LTD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

6. Cancellations
   Cancellation policies vary depending on the service booked. Clients will be informed of applicable terms prior to confirmation.

7. Governing Law
   These terms are governed by the laws of England and Wales.

8. Contact
   For any inquiries, please contact: contact@platinumagencygroup.co.uk